Facts can be liberating and enabling…when they are understood and respected.
Here’s an enabling truth: the agreement between what is done and what is said builds great trust.
To have high-trust relationships, the less said and the more done the better. It fits the adage, “under promise and over deliver.” Holding a high value on doing what is said applies a braking mechanism to the scope of chatter. The temptation to hype-up a promise for short term enthusiasm can set up a disappointment. Better to tone down the expectation and then to overwhelm with outcome.
Today, be vibrant in broadcasting a product coherent with your high standards.
